General Rules and Policies
Payment Options
Payment is due at time of registration. We accept cash, local personal checks, credit cards (Visa, MasterCard, and Discover Card only) and debit cards on which the Visa or MasterCard logo appears. Please make checks payable to "Rockford Park District."
Payment plans are available for select programs. These programs require the head of household to register in-person at either Customer Service Office, and sign agreements for the District to withdraw regular payments from their bank account and/or credit card. Please call Customer Service at 815-987-8800 for qualifying programs.
Waiting List Policy
Some programs are quite popular and fill quickly. You may opt to register for a filled program and be placed on the Waiting List. To be placed on a Waiting List, the program registration process must be fully completed, including payment. Your position on the Waiting List is based upon when the registration is processed by the District. If the District cannot accommodate your enrollment by the second meeting of the class, your registration fee will be refunded in full. All Waiting Lists have a limited number of spots, so it is possible that the Waiting List may already be filled at the time you attempt to register.
Age Policy
Unless otherwise noted, summer recreation programs require participants to reach the minimum age by June 1, and not reach the maximum age before the conclusion of the program. Lesson programs require that participants be within the age limits of the class by the first day of the program.
Transfer Policy
Transfers are allowed up until the beginning of the first class. Transfers after a program has started must be requested through the manager of the specific program. If the transfer is to a higher priced program, the additional fee must be paid prior to the transfer. If the transfer is to a lower priced program, a credit will be issued to the household.